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How to find decision makers in a company

Updated By the SalesOne research team6 min read

The short answer

To find the decision makers at a company, first decide which role signs off on what you sell, then search the company’s leadership pages, press releases, filings, event speaker lists and professional profiles for the people in that role. Confirm each one with a recent, dated source before contacting them, and map the rest of the buying committee too.

Who is the decision maker in a B2B purchase?

The decision maker is the person who signs off on the purchase. Who that is depends on the size of the company and the size of the deal. At a 30-person company it is often the founder. At a 3,000-person company buying a departmental tool it is usually the head of that department, with finance approving the budget.

The decision maker is rarely the only person who matters. Forrester’s 2024 research found an average of 13 people inside an organization involved in a buying decision. So the real task is to find the decision maker and the few other roles that move the deal: the economic buyer who holds the budget, and the champion who owns the problem.

Who usually decides, by company size
Company sizeUsual decision makerAlso find
Under 50 employeesFounder or CEOThe person who will use it day to day
50–500 employeesExecutive over the function (COO, CFO, CTO, VP)Function head as champion
500–5,000 employeesVP or SVP of the functionFinance, procurement, IT or security evaluators
5,000+ employeesBusiness-unit leader or function executiveProcurement and a formal evaluation team

What are the best ways to find decision makers?

Seven sources cover most companies. The first six are public and usually dated; the seventh, data providers, is fastest but needs checking.

Seven ways to find decision makers
MethodWhat it gives youDated?
1. Company websiteExecutives, function heads, project ownersSometimes (newsroom posts are)
2. Press releases and trade pressNames, titles, start datesYes
3. Public filingsOfficers and directors of US public companiesYes
4. Professional profilesCurrent title, start date, reporting lineUsually
5. Job postsWho a role reports toYes
6. Events and publicationsWho speaks for the company on a topicYes
7. Data providersCandidates and contact detailsOften not

Leadership, team and newsroom pages name executives, and appointment releases give a date. Trade-press people moves add names and start dates; a new leader is also a buying signal. US public companies name their executive officers and directors in annual reports and proxy statements, and disclose many officer changes on Form 8-K Item 5.02, all searchable on SEC EDGAR.

Job posts often say who the role reports to, such as “reports to the VP of Supply Chain”, which reveals the decision maker for that function. Conference agendas, podcasts and interviews show who talks publicly about the problem you solve. Contact databases are fast, but records can be out of date: use them for candidates and contact details, then confirm the role with a dated source.

How do you confirm someone is the right decision maker?

Confirm three things: the person is still in the role, the role covers the problem you solve, and nobody above them has just changed. A dated source from the last 12 months answers the first; the title and reporting lines answer the rest.

  1. Check the date. Prefer a source from the last 12 months: an announcement, a filing, a recent profile update.
  2. Check the remit. The title should cover the problem you solve, not just a nearby one.
  3. Check reporting lines. A job post or org announcement often shows who reports to whom.
  4. Check for recent changes. A departure or a new hire may mean the person you found is no longer the one deciding.
  5. Ask. Once you are in a conversation, ask who else will be involved in a decision like this.

How do you search professional profiles for decision makers?

Search the company’s people on a professional network by title keywords for the function, then read each profile for start date, remit and reporting line. Do it by hand.

Use the words the function uses, such as “procurement”, “supply chain” or “finance”, and filter by seniority. Look at who else in the function appears: a director with three managers under them is a likely champion, and the executive they report to is a likely decision maker. Note how recently each profile changed, because a title updated last month is stronger evidence than one untouched for years. Keep the search manual: automated scraping and messaging tools break the network’s user agreement and put accounts at risk.

What does a decision maker search look like?

A typical search moves from the company’s own pages to job posts and profiles, and ends with a small committee map rather than one name. Here is an illustrative search at a fictional 800-person manufacturer, for a product sold to procurement.

Illustrative search at a fictional 800-person manufacturer selling to procurement
StepSourceFinding
Leadership pageCompany websiteCEO, CFO and COO named; no procurement leader listed
Press releasesNewsroomNew COO appointed 41 days ago (a people signal)
Job postsCareers pageProcurement analyst role reports to the Director of Procurement
ProfilesProfessional networkDirector of Procurement in role for 3 years; reports to the COO
ResultCommittee mapDecision maker: COO. Champion: Director of Procurement. Economic buyer: CFO

The leadership page alone would have pointed to the CEO. The job post and profile showed that procurement reports to the new COO, who is both the decision maker and a fresh reason to reach out.

What mistakes should you avoid when finding decision makers?

Most mistakes come from trusting one source or one person. Each one below leads to outreach that reaches the wrong person or goes cold when a contact moves.

  • Going straight to the CEO at every company. Unless the company is small, the CEO rarely decides on a departmental purchase.
  • Trusting a database title without a date.
  • Stopping at one person. If they leave or go quiet, the account goes cold.
  • Buying contact data for everyone at the company instead of the few people you will actually contact.
  • Confusing seniority with authority. A senior title outside the function usually cannot sign.

How does SalesOne find decision makers?

SalesOne maps the buying committee at each qualified account. S1 deep research agents find the decision maker, champion, evaluator and other roles, each with a dated source you can open. Your team chooses who to contact, and verified contact details from 20+ data providers are looked up only for those people, never paid for twice. S1 agents do the homework. Your team builds the relationship.

Sources

  1. Forrester: The State of Business Buying, 2024 (press release, Dec 4, 2024) (opens in a new tab)forrester.com
  2. SEC EDGAR company filings search (opens in a new tab)sec.gov
  3. SEC Form 8-K instructions (Item 5.02) (opens in a new tab)sec.gov

Where this fits in SalesOne

This guide fits the Score step: fit, timing, reach and who decides.

  1. Profile

    Who you are, what you sell, your proof

  2. Target

    Your ideal customer, written as rules

  3. Research

    Every account, from dated sources

  4. Score(where this page fits)

    Fit, timing, reach and who decides

  5. Sequence

    A plan and a week of steps per account

  6. Engage

    Outreach your team approves

  7. Close

    Meetings booked, the brief attached

  8. Refine

    Each run builds on the last

Frequently asked questions

What is the fastest way to find the decision maker at a company?

Start with the company’s leadership page and recent press releases, then check job posts for reporting lines. Look up contact details only after the role is confirmed.

How do you identify the decision maker in a sales call?

Ask who else is involved in a decision like this and how the company has bought similar things before. Listen for who owns the budget and who has to approve.

Is the CEO always the decision maker?

Only at small companies or for very large, strategic purchases. In most mid-sized and large companies, the executive over the relevant function decides.

How do you find a decision maker’s email address?

Confirm the person first, then look up their work email through a data provider or the company’s own format. Verify it before sending, and only look up people you will contact.

What is the difference between a decision maker and an influencer?

The decision maker signs off. Influencers, such as evaluators and champions, shape the decision but cannot approve it alone.

How many people should you contact at one account?

Enough to cover the key roles, often two to four people, each with a reason specific to their role. Contacting everyone with the same message damages the account.

Find the committee, then choose who to contact

SalesOne maps decision makers, champions and evaluators at each qualified account, each with a dated source, and looks up contact details only for the people you pick.