Terms of Service

These Terms of Service ("Terms") govern access to and use of the services provided by SalesOne Inc., a Delaware corporation ("SalesOne," "we," "our," or "us"). By subscribing to or using our services, you ("the client," "you") agree to these Terms. Please read them carefully.

1. Acceptance and Eligibility

Our services are designed for business use. By accepting these Terms, you confirm that you are entering into them on behalf of a company or other legal entity, and that you have the authority to bind that entity.

If you do not agree to these Terms, do not use the services.

2. The Services

SalesOne provides AI account research and qualification software for B2B teams. Its research agents find and research companies against your ideal customer profile, keep or turn down each one with its reason, map the people who decide, and draft outreach for your review. A person approves every message before it is sent, and every approval is recorded with who gave it.

The services are offered on three plans: Platform, run by your own team; Managed, which the SalesOne team sets up and runs with you; and Custom, which adds integrations, workflows and features built for your systems. On Managed and Custom you may also add a SalesOne SDR, who works inside your workspace under your outreach rules. The plan, scope, and configuration of your engagement are described in your order or proposal.

We may improve, update, or modify the services over time. We will not materially reduce the overall functionality of your plan during a paid billing period.

3. Accounts and Client Responsibilities

You agree to:

• Provide accurate and complete information during onboarding and keep your contact and billing details current
• Use the services only for lawful business purposes
• Ensure that any contact lists, materials, or instructions you provide may lawfully be used for outreach
• Review the messages and outreach rules in your workspace, since a person approves every message before it is sent
• Refrain from supplying content that is unlawful, misleading, defamatory, or infringing
• Cooperate reasonably with onboarding and campaign review so we can deliver the services

4. Fees and Billing

Fees are scoped to each engagement, based on your plan, the qualified accounts and outreach you need each month, any customization, and any SalesOne SDR you add, and are set out in your written order or proposal. Our pricing page explains how plans are scoped. Unless your order states otherwise, fees are billed monthly in advance.

The term of your subscription is set out in your order or proposal. Managed and Custom engagements may start with an initial 90-day period measured against success criteria agreed in writing before it begins; if you choose to continue after that period, a 6- or 12-month term follows, as stated in your order.

The fees stated in your order or proposal govern your subscription and remain in effect for as long as it stays continuously active, unless changes are agreed in writing.

Fees are exclusive of taxes. You are responsible for any applicable taxes, duties, or levies on your subscription, other than taxes on SalesOne's income. If a payment fails or remains unpaid, we may suspend the services after giving you notice and a reasonable opportunity to resolve it.

5. Client Data and Ownership

You own your data. This includes the business information you provide to us, your brand assets, and the accounts, contacts, research, messages, and activity records generated for you in your workspace. You grant SalesOne a limited license to use these materials solely to provide the services.

We process personal data on your behalf as described on our Privacy and security page, which forms part of how we handle data under these Terms.

6. Intellectual Property

SalesOne retains all rights, title, and interest in its platform, software, models, workflows, documentation, and its methodology. Nothing in these Terms transfers any of that ownership to you.

During your subscription, we grant you a limited, non-exclusive, non-transferable right to use and benefit from the services for your internal business purposes.

If you provide feedback or suggestions about the services, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or obligation to you.

7. Confidentiality

Each party may receive non-public information from the other in connection with the services. Each party agrees to protect the other's confidential information with at least the same care it uses for its own, and to use it only for purposes of the engagement.

This obligation does not apply to information that is publicly available, already known without obligation, independently developed, or required to be disclosed by law. Confidentiality obligations survive termination of these Terms.

8. Acceptable Use

You are responsible for making sure that outreach run through the services under your account complies with the laws that apply to you, and you agree not to ask us to contact anyone who has asked not to be contacted.

You may not use the services to send content that is harassing, deceptive, discriminatory, or otherwise unlawful. If you supply your own contact lists, you are responsible for having a lawful basis to contact the people on them. We may decline, pause, or adjust any campaign that we reasonably believe violates this section or applicable law.

9. Disclaimers

SalesOne does not guarantee specific sales outcomes. Results depend on your market, your offer, and factors outside our control, and outbound performance varies from business to business.

To the extent permitted by law, the services are provided "as is" and "as available," and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or goodwill, even if advised of the possibility of such damages.

To the extent permitted by law, SalesOne's total aggregate liability arising out of or relating to the services is limited to the fees you paid to us in the twelve months before the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Termination

Either party may end the subscription with notice, effective at the end of the current term or as otherwise set out in your order. If an initial 90-day period misses the success criteria agreed for it, the engagement ends at the end of that period. We may also suspend or terminate the services if you materially breach these Terms and do not cure the breach within a reasonable period after notice.

For thirty days after termination, you may request an export of your data, including the accounts, contacts, and activity records in your workspace. After that period, we may delete remaining client data as described on our Privacy and security page and as applicable law allows. Sections that by their nature should survive termination, including confidentiality, intellectual property, and limitation of liability, will survive.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. The state and federal courts located in Delaware have exclusive jurisdiction over disputes arising from these Terms, and each party consents to their jurisdiction.

If you are located in a jurisdiction whose laws grant you mandatory protections that cannot be waived by contract, those protections remain unaffected by this section.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will give you notice by email or through a notice on our website before the changes take effect. Your continued use of the services after the effective date of updated Terms constitutes acceptance of them.

14. Contact

For questions about these Terms, contact us at:

SalesOne Inc., a Delaware corporation
Teams and operations in the United States and India
Email: info@salesone.now or hello@salesone.now