Terms of Service
SalesOne · Effective June 12, 2026
These Terms of Service ("Terms") govern access to and use of the services provided by SalesOne Inc., a Delaware corporation ("SalesOne," "we," "our," or "us"). By subscribing to or using our services, you ("the client," "you") agree to these Terms. Please read them carefully.
1. Acceptance and Eligibility
Our services are designed for business use. By accepting these Terms, you confirm that you are entering into them on behalf of a company or other legal entity, and that you have the authority to bind that entity.
If you do not agree to these Terms, do not use the services.
2. The Services
SalesOne provides a fully managed outbound engine that combines AI systems with human expertise to research prospects, run outreach on your behalf, and deliver qualified sales conversations. The specific plan, scope, and configuration of your engagement are described in your order or onboarding materials.
We may improve, update, or modify the services over time. We will not materially reduce the overall functionality of your plan during a paid billing period.
3. Accounts and Client Responsibilities
You agree to:
- Provide accurate and complete information during onboarding and keep your contact and billing details current
- Use the services only for lawful business purposes
- Ensure that any contact lists, materials, or instructions you provide may lawfully be used for outreach
- Refrain from supplying content that is unlawful, misleading, defamatory, or infringing
- Cooperate reasonably with onboarding and campaign review so we can deliver the services
4. Fees and Billing
The services are offered as a monthly subscription, billed in advance and running month to month. There is no long-term contract requirement. Current plans and pricing are published on our pricing page or set out in your order.
Clients who join at a founding rate keep that rate for as long as their subscription remains continuously active, even if published pricing later changes.
Fees are exclusive of taxes. You are responsible for any applicable taxes, duties, or levies on your subscription, other than taxes on SalesOne's income. If a payment fails or remains unpaid, we may suspend the services after giving you notice and a reasonable opportunity to resolve it.
5. Client Data and Ownership
You own your data. This includes the business information you provide to us, your brand assets, and the CRM records and pipeline data generated for you through the services. You grant SalesOne a limited license to use these materials solely to provide the services.
We process personal data on your behalf as described in our Privacy Policy, which forms part of how we handle data under these Terms.
6. Intellectual Property
SalesOne retains all rights, title, and interest in its platform, software, models, workflows, documentation, and its patent-pending methodology. Nothing in these Terms transfers any of that ownership to you.
During your subscription, we grant you a limited, non-exclusive, non-transferable right to use and benefit from the services for your internal business purposes.
If you provide feedback or suggestions about the services, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or obligation to you.
7. Confidentiality
Each party may receive non-public information from the other in connection with the services. Each party agrees to protect the other's confidential information with at least the same care it uses for its own, and to use it only for purposes of the engagement.
This obligation does not apply to information that is publicly available, already known without obligation, independently developed, or required to be disclosed by law. Confidentiality obligations survive termination of these Terms.
8. Acceptable Use and Compliance
Outreach run through the services must comply with applicable laws, including anti-spam laws such as the CAN-SPAM Act and equivalent rules in other jurisdictions. We honor opt-out and unsubscribe requests, and you agree not to ask us to contact anyone who has opted out.
You may not use the services to send content that is harassing, deceptive, discriminatory, or otherwise unlawful. If you supply your own contact lists, you are responsible for having a lawful basis to contact the people on them. We may decline, pause, or adjust any campaign that we reasonably believe violates this section or applicable law.
9. Disclaimers
SalesOne does not guarantee specific sales outcomes. Results depend on your market, your offer, and factors outside our control, and outbound performance varies from business to business.
To the extent permitted by law, the services are provided "as is" and "as available," and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or goodwill, even if advised of the possibility of such damages.
To the extent permitted by law, SalesOne's total aggregate liability arising out of or relating to the services is limited to the fees you paid to us in the twelve months before the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
11. Termination
Either party may terminate the subscription at any time with notice, effective at the end of the current billing period. We may also suspend or terminate the services if you materially breach these Terms and do not cure the breach within a reasonable period after notice.
For thirty days after termination, you may request an export of your data, including your CRM records generated through the services. After that period, we may delete remaining client data in line with our Privacy Policy and applicable law. Sections that by their nature should survive termination, including confidentiality, intellectual property, and limitation of liability, will survive.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. The state and federal courts located in Delaware have exclusive jurisdiction over disputes arising from these Terms, and each party consents to their jurisdiction.
If you are located in a jurisdiction whose laws grant you mandatory protections that cannot be waived by contract, those protections remain unaffected by this section.
13. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will give you notice by email or through a notice on our website before the changes take effect. Your continued use of the services after the effective date of updated Terms constitutes acceptance of them.
14. Contact
For questions about these Terms, contact us at:
SalesOne Inc., a Delaware corporation
Teams and operations across the United States, Japan, and India
Email: [email protected]